Unit 9 Human Resource Management for Service Industries
Introduction
The report presented below focuses on explaining the importance of employees and personnel working in the hospitality industry. With the advent of rapid industrialization and globalization, the organisation have been considering its personnel and candidates as its assets and not an element of cost. The human resource of the company, therefore, consists of human assets and is thus managed by the human resource management department (Mondy, and Martocchio, 2016). Considering 'Only chefs' which is an organization developed recently working on a unique idea of bringing the multi-scale restaurants in direct contact with the potential executive chefs for there company for the purpose of recruitment, hiring, training and development of the employees. The hospitality industry is concerned with providing services to the customers travelling for business or personal purposes (Boxall, Purcell, and Wright, 2008.).
Task 1
Role and Purpose of Human Resource Management
Human resource is the management of people in any organisation and responsible for choosing the right person for the right place. Like any other industry hospitality business also requires these assets, because employees are the most valuable asset for any organisation. However Hospitality business required well qualified and hard-working and able to work in rotation shifts also because this industry also having rotation shifts. After globalisation or due to globalisation people have to travel more for different reasons for the job for business purpose, for anything so that the requirement of hotel industry grows more and gives a boost to these industries (Hendry, 2012). Big business has a big responsibility and to take this responsibility, the workforce of any organisation must have efficient, skilled and well-groomed employees. Employees can affect the performance of the organisation which makes it necessary to hire the best and responsible for the job who have a spark.
In this context Only chef provide the best opportunity to the right person. They comes with the new thought for chef they gives the opportunity to all kind of chef in any section of kitchen. This is not only for the job seeker but also for the employers (Mathis, and at el., 2016).
The most important role and the responsibility of HRM is to recruit employee to meet workforce demand for which the recruiter should well versed in his duty. The other most important role of human resource department is to mange employees and manage the relationship between employee and organisation and employee to employee and this task is really important for any organisation for any industry. Because the good and healthier atmosphere effect the growth of the business. Like Only chef gives an opportunity to choose the right work place or kitchen for career growth and vies-versa a right chef for the right kitchen. The other and also important role played by human resource management department is managing wages and salaries, provides incentives, compensation ,bonus, promotion to the employees on behalf of there work and growth.
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